ACE Training and Consulting as your chosen learning partner has developed this Learner Agreement to set out clear expectations for both parties, learners and learning partner in order to achieve the aspirations with which learners come and register themselves with us.
Statement of learning partner responsibilities:
Evaluate the learner’s training need and give him / her admission for the course suitable for the learner’s requirements.
Treat learners fairly, respectfully, and without bias related to their age, race, gender, sexual orientation, disability, religion or national origin
Provide an online training platform which is conducive to learning
Use suitably-qualified and experienced tutors to support learners for their queries
Cover all the syllabus learning outcomes
Provide learners with complete information to help them to achieve the qualification
Provide you with expert advice on revision and examination techniques
Respond in a timely manner to any queries that you may have
Investigate any complaints reported by learners and ensure that they are resolved in a timely manner
Be diligent and courteous at all times
Statement of learners responsibilities:
1. Act responsibly with due regard for the learning environment
2. Participate appropriately in all sessions.
4. Undertake and complete any coursework and study to be done.
5. Complete and submit all written or practical coursework on time.
6. Undertake the course examinations and obey the rules governing conduct during examinations.
7. Not to cheat or deliberately copy another person’s work.
8. Behave in a mature and appropriate manner throughout tutorials and treat all other learners respectfully and without prejudice.
9. Abide by all health and safety procedures.
10. Identify and inform ACE learning advisor or tutor about any support that you need arising from a disability or related issue.
11. Inform your ACE learning advisor / Admin Manager of any change to your contact details.
As a learner you should not:
1. Discriminate against other learners or staff members.
2. Access, send or store unlawful or inappropriate material on any ACE Training and Consulting electronic device or using our network.
Learner owning responsibilities
Whilst you are a learner of ACE Training and Consulting it is your responsibility to do the following:
Ensure that you have suitable electronic device (mobile phones, Laptop, Tablet) which can be used for your ELearning study along with internet access.
Refer to course notes, PPT’s, preparation videos.
Complete and submit tasks.
Avail online tutor support for clarification for your doubts and queries.
If you feel that your learning experience is being disrupted by the unacceptable behaviors of other learners, or you are witness to any malpractice during examinations / assessments you are encouraged to report this to your Tutor or to a member of ACE team.
Learners who wish to discuss any aspect of the above should talk to their tutor / learning advisor in the first instance.
Declaration by Learning Partner:
I, the undersign, have read, understood and agree to abide the terms and conditions as detailed above in this Learner Agreement of ACE Training and Consulting.

Mir Muzaffar Ali
Head of Learning Partner
ACE Training and Consulting
Declaration by Learner:
I have read, understood and agree to abide the terms and conditions as detailed above in this Learner Agreement of ACE Training and Consulting.